absolutely intercultural 127 +++ e-mail addicted +++ communication guide +++ social media +++ digital media +++

Today we are going to talk about how important social media and email have become in our lives. Do they help us be more productive or do they dominate our daily lives? 2010 may have ended peacefully and the holiday season was pretty calm but what was your first look at the internet like when you came back to work? Hundreds of email messages that were waiting for an answer? Dozens of requests to join somebody’s Linked-In network or to accept or decline messages because you are the moderator of a list or a blog? To be honest, after 10 minutes at the computer where I felt like a fire-fighter trying to get the worst catastrophies under control I was tempted to shut down the computer and do some “real work”. But did I? No, somehow I felt I needed to write quick answers, press “Like” butt0ns on Facebook and accept digital invitations because it all looked so urgent and real even though I was alone in my office and all the urgency was “only digital”.

absolutely addicted
I met Elaine and Will and had a discussion about how to monitor your work-life balance and perhaps separate your business and your private lives. In this respect almost all my friends fall into one of two very separate cultures and will explain to you that their particular work situation (rather than their own choice) determines their behavior. Are you the kind of a person who will switch off totally after work and recharge your batteries so that you can perform well in the work place afterwards? Or are you always connected and keep checking your email account at home even when you should be preparing dinner? If you decide not to look at your work email at home, does that this really mean that you are less than fully committed to your job or does the constant digital connection to your work place show that you cannot let go and eventually lead to burn-out syndrome? However we deal with this, most of us somehow have a bad conscience about our work-life balance one way or another, so let us discuss this and see whether digital addiction is actually a bad thing? In our first category Elaine and Will describe how two partners deal with this daily challenge in very different ways.

absolutely professional
In our second category Andreas Faulstich tells our interviewer Maria that some badly written email messages can drive him crazy and cause him a lot of extra work. Fortunately, there are only few messages which steal his time. Listen to how he tries to deal with these messages and how he suggests writing email messages more professionally. First, Maria asked Andreas how many email messages he receives every day?

absolutely connected
In our last category we organized a round table where I am talking with Lucy, Emese and Markus about how students who leave their home universities and study abroad can stay connected with family, friends and their home university through the digital media. Do we perhaps need to choose different channels for different target groups?

Our next show will be coming to you from Anne Fox in Denmark on 04. February

Until then –
Bleiben Sie absolut interkulturell!

The host of this show is: Dr. Laurent Borgmann
Editor: Dino Nogarole

absolutely intercultural 107 +++ work-life balance +++ absolutely awful +++ Email advice +++ Sebastian Dorok +++

I’m back in good old Germany! I had a great time in Australia and made a number of intercultural experiences, as you were able hear over my last four episodes. However, now my everyday life has got me back, which is a bit of a shame, and as a consequence our category “absolutely down-under” has come to an end. I hope you enjoyed the stories and that I was able to give you a bit of an insight into cultural matters in Australia.

absolutely balanced
In different countries people have different ways of balancing their private lives and their work lives. To give you an example, our friend Mohamed in Aswan in Egypt is a very polychronic person and does not separate his private life from his work life at all. When my wife and I walk past the office of our friend on an ordinary work day he will insist that we come in, even if he is in the middle of a meeting and he will interrupt the meeting for half an hour, send out his business partners in order to have a cup of tea and biscuits with us while the others all happily wait until the meeting resumes after we have left. If, however, during this time Mohamed’s wife happens to stroll by with his delightful three-year old nephew this will easily add another half hour to the interruption of the meeting. Everybody in the office, including the business partners, seems to enjoy these social life interruptions in their work time, only my wife and I, both very monochronic, find it terribly hard to accept that important work is interrupted by private life. We cannot even enjoy the hospitality because according to our values and beliefs work comes first and private life has to wait, so we would prefer to meet Mohamed after his work, perhaps in a cafe. Recently, we had some friends from England over and we talked about how much private life and informality would be acceptable in our Northern European work places. I asked Elaine how she makes sure that her work life does not take over her private time.

absolutely awful
For some odd reason we almost have a bad conscience when we feel too comfortable at work and fear that if we get too relaxed this would seem inappropriate and unprofessional.
Well, personally I must admit, that I have one factor in my work place that really makes sure that I never feel absolutely comfortable – With shame, I am talking about my overflowing inbox – and in particular the sheer abundance of messages that I need to get through every day. However, I am in good company as many professionals nowadays suffer because of email-related stress. Let us hear what people most dislike about this form of communication which is still relatively new but has quickly risen to the top of the list in work communication, even though everybody seems to complain about it.

absolutely correct
The lack of personal touch, the problem with dozens of SPAM mails, long response time, misunderstandings because of short-hand style, no subject lines or missing attachments, a lack of clear structure, or in some cases simply too many messages in your inbox after a short absence. So, as all complain about this phenomenon, in a round-table discussion with Master students we thought about strategies to improve the situation
In our next category I spoke with some students and asked them what they can’t stand receiving an e-mail message. I was surprised to hear about all that can happen if you don`t have a correct e-mail address.

absolutely hands-on
In third category you will hear Sebastian Dorok, an Apple Distinguished Educator and teacher of English and music at a highschool in Germany. Sebastian talks about his own experiences as a teacher and gives concrete insights into his podcasting project with young students.

absolutely correct part 2
In our last category we will return to our students from RheinAhrCampus, who now give us some advice how to write a good e-mail message.

So, the next time you’ll write an e-mail message to your friends, you familiy or to your colleagues, you know what you have to do.
The next show will be hosted by Anne Fox in Denmark on 30. of April

Until then –
Bleiben Sie absolut interkulturell!

The host of this show is: Dr. Laurent Borgmann
Editor: Dino Nogarole